Frequently Asked Questions


BASIC INFORMATION

1. WHY WAS THE NOTICE ISSUED?

A state court authorized the Notice because you have a right to know about the proposed Settlement of this class action lawsuit and about all of your options before the Court decides whether to grant final approval of the Settlement. The Notice explains the lawsuit, your legal rights, what benefits are available, and who can receive them.

The lawsuit is captioned Wendy Booker et. al v. Goodwill Industries of Greater New York and Northern New Jersey, Inc., (Index No. 153200/2024) (Sup. Ct. New York Co. 2024). The persons that filed this lawsuit are called the “Plaintiffs” and the company they sued, Goodwill Industries of Greater New York and Northern New Jersey, Inc., is called the “Defendant.”

Back To Top

2. WHAT IS THIS LAWSUIT ABOUT?

This lawsuit alleges that personal information was impacted by the cybersecurity incident that affected Defendant in or around October 2022 (“Security Incident”).

Back To Top

3. WHAT IS A CLASS ACTION?

In a class action, one or more individuals sue on behalf of other people with similar claims. These individuals are known as “Class Representatives” or “Plaintiffs.” Together, the people included in the class action are called a “class” or “class members.” One court resolves the lawsuit for all settlement class members, except for those who opt out from a settlement. In this Settlement, the Class Representatives are Wendy Booker and Francis Mascaro.

Back To Top

4. WHY IS THERE A SETTLEMENT?

The Court did not decide in favor of the Plaintiff or the Defendant. The Defendant denies all claims and contends that it has not violated any laws. Plaintiff and the Defendant agreed to a Settlement to avoid the costs and risks of a trial, and through the Settlement, Settlement Class Members are eligible to receive payments. The Plaintiffs and their attorneys think the Settlement is best for all Settlement Class Members.

Back To Top

WHO IS IN THE SETTLEMENT?

5. WHO IS INCLUDED THE SETTLEMENT?

The Settlement Class consists of all individuals, or their respective successors or assigns, who reside in the United States and whose personal information was impacted by the Security Incident.

Back To Top

6. ARE THERE EXCEPTIONS TO BEING INCLUDED?

Yes. Excluded from the Settlement Class are (i) Defendant, its officers and directors; (ii) all Settlement Class Members who timely and validly request exclusion from the Settlement Class; (iii) any judges assigned to this case and their staff and family; and (iv) any other person found by a court of competent jurisdiction to be guilty under criminal law of initiating, causing, aiding or abetting the criminal activity occurrence of the Security Incident or who pleads nolo contendere to any such charge.

If you are not sure whether you are included in the Settlement Class, you can ask for free help by emailing or writing to Settlement Administrator at:

Goodwill Industries of NY and NJ Settlement
Settlement Administrator
PO Box 25226
Santa Ana, CA 92799
info@GoodwillNYNJSettlement.com

You may also view the Settlement Agreement and Release here.

Back To Top

THE SETTLEMENT BENEFITS

7. WHAT DOES THE SETTLEMENT PROVIDE?

Under the Settlement, Defendant will pay all valid and timely claims for Credit Monitoring, Ordinary and Extraordinary Losses, Lost Time, and an Alternative Cash Payment.

Back To Top

8. HOW MUCH WILL MY PAYMENT BE?

Payments will vary - Settlement Class Members may submit a claim form for: (1) 2 years of credit monitoring under three bureaus with $1 million in identity theft insurance; (2) Ordinary Loss Claims up to $500 per claimant; (3) Extraordinary Loss claims up to $5,000; (4) Lost Time - $25 per hour for up to 4 hours (for a maximum total of $100); (5) Alternative Cash Payment of $50 in the alternative to making a claim for Ordinary or Extraordinary Losses, and Lost Time.

Credit Monitoring Services. All Settlement Class Members shall have the ability to make a claim for 2 years of credit monitoring services and identity theft protection by choosing this benefit on this Claim Form. This includes three-bureau monitoring and $1 million in identity theft insurance.

Ordinary Loss. Settlement Class Members can claim up to $500 for ordinary losses, including out-of-pocket expenses like bank fees, long distance phone charges, cell phone charges (only if charged by the minute), data charges (only if charged based on the amount of data used), postage, or gasoline for local travel. Settlement Class Members can also claim fees for credit reports, credit monitoring, and identity theft insurance products.

Extraordinary Loss. Settlement Class Members can claim up to $5,000 for extraordinary losses if the loss is (i); an actual, documented, and unreimbursed monetary loss; (ii) was more than likely caused by the Data Breach; (iii) the loss occurred between October 12, 2022, and the close of the claims period; (iv) the loss is not already covered by one of the other reimbursement categories; and (v) the claimant made a reasonable effort to avoid the loss or seek reimbursement for it, including by exhausting all policies for identity theft insurance.

Lost Time Claims of $25/hour up to $100 must be supported by an attestation that the activities they performed were related to the Security Incident.

Alternative Cash Payment Claims. In the alternative to claims for Ordinary and Extraordinary Losses and Lost Time, Settlement Class Members can make a claim for a $50 Alternative Cash Payment.

Back To Top

9. WHAT CLAIMS AM I RELEASING IF I STAY IN THE SETTLEMENT CLASS?

Unless you opt out of the Settlement, you cannot sue, continue to sue, or be part of any other lawsuit against the Defendant about any of the legal claims this Settlement resolves. The “Releases” section in the Settlement Agreement describes the legal claims that you give up if you remain in the Settlement Class. The Settlement Agreement can be found here.

Back To Top

HOW TO GET A PAYMENT – MAKING A CLAIM

10. HOW DO I SUBMIT A CLAIM AND GET A CASH PAYMENT?

You may file a claim if you are an individual who resides in the United States whose personal information was impacted by the cybersecurity incident that affected Defendant on or around October 2022.

Claim Forms may be submitted online here or downloaded here and mailed to the Settlement Administrator at:

Goodwill Industries of NY and NJ
Settlement Administrator
PO Box 25226
Santa Ana, CA 92799

You may also contact the Settlement Administrator to request a Claim Form by emailing info@GoodwillNYNJSettlement.com or by U.S. mail at the address above.

Back To Top

11. WHAT IS THE DEADLINE FOR SUBMITTING A CLAIM?

If you submit a claim by U.S. mail, the completed and signed Claim Form must be postmarked by January 4, 2025. If submitting a Claim Form online, you must do so by January 4, 2025.

Back To Top

12. WHEN WILL I GET MY PAYMENT?

The Court is scheduled to hold a final approval hearing on January 8, 2025, to decide whether to approve the Settlement, how much attorneys’ fees and costs to award to Settlement Class Counsel for representing the Settlement Class, and whether to award Service Awards to the Class Representatives who brought this Action on behalf of the Settlement Class.

If the Court approves the Settlement, there may be appeals. It is always uncertain whether appeals will be filed and, if so, how long it will take to resolve them. Settlement payments will be distributed as soon as possible, if and when the Court grants final approval to the Settlement and after any appeals are resolved.

Back To Top

THE LAWYERS REPRESENTING YOU

13. DO I HAVE A LAWYER IN THIS CASE?

Yes, the Court appointed the law firm of Strauss Borrelli PLLC to represent you and other members of the Settlement Class (“Settlement Class Counsel”). You will not be charged directly for these lawyers; instead, they will receive compensation from Defendant (subject to Court approval). If you want to be represented by your own lawyer, you may hire one at your own expense.

Back To Top

14. SHOULD I GET MY OWN LAYWER?

It is not necessary for you to hire your own lawyer because Settlement Class Counsel works for you. If you want to be represented by your own lawyer, you may hire one at your own expense.

Back To Top

15. HOW WILL THE LAWYERS BE PAID?

Settlement Class Counsel will file a motion for an award of attorneys’ fees and litigation costs and expenses to be paid by Defendant. Defendant has agreed not to oppose Settlement Class Counsel’s request for an award of attorneys’ fees not to exceed One Hundred Eighty Thousand Dollars and Zero Cents ($180,000.00) and reimbursement of litigation costs and expenses not to exceed Seven Thousand Dollars and Zero Cents ($7,000.00).

Settlement Class Counsel will also seek a service award payment for the Class Representatives in recognition for their contributions to this Action. Defendant has agreed not to oppose Settlement Class Counsel’s request for a service award not to exceed Two Thousand Five Dollars and Zero Cents ($2,500.00) for each representative.

Back To Top

EXCLUDING YOURSELF FROM THE SETTLEMENT

16. HOW DO I OPT OUT OF THE SETTLEMENT?

If you do not want to receive any benefits from the Settlement, and you want to keep your right, if any, to separately sue the Defendant about the legal issues in this case, you must take steps to exclude yourself from the Settlement Class. This is called “opting out” of the Settlement Class. The deadline for requesting exclusion from the Settlement is December 5, 2024.

To exclude yourself from the Settlement, you must submit a written request for exclusion that includes the following information:

  • the case name: Wendy Booker et. al v. Goodwill Industries of Greater New York and Northern New Jersey, Inc., (Index No. 153200/2024) (Sup. Ct. New York Co. 2024);

  • your full name;

  • current address;

  • personal signature; and

  • the words “Request for Exclusion” or a comparable statement that you do not wish to participate in the Settlement at the top of the communication.

Your request for exclusion must be mailed to the Settlement Administrator at the address below, postmarked no later than December 5, 2024.

Goodwill Industries of NY and NJ Security Incident Settlement Administrator
ATTN: Exclusion Request
PO Box 25226
Santa Ana, CA 92799

If you exclude yourself, you are telling the Court that you do not want to be part of the Settlement. You will not be eligible to receive a payment or any other benefits under the Settlement if you exclude yourself. You may only exclude yourself – not any other person.

Back To Top

COMMENTING ON OR OBJECTING TO THE SETTLEMENT

17. HOW DO I TELL THE COURT IF I LIKE OR DO NOT LIKE THE SETTLEMENT?

If you are a Settlement Class Member, you can choose (but are not required) to object to the Settlement if you do not like it or a portion of it. You can give reasons why you think the Court should not approve the Settlement.

For an objection to be considered by the Court, the objection must include: (i) the name of the proceeding; (ii) the Settlement Class Member’s full name, current mailing address, and telephone number; (iii) a statement that states with specificity the grounds for the objection, as well as any documents supporting the objection; (iv) a statement as to whether the objection applies only to the objector, to a specific subset of the Settlement Class, or to the entire Settlement Class; (v) the identity of any attorneys representing the objector; (vi) a statement regarding whether the Settlement Class Member (or his/her attorney) intends to appear at the Final Approval Hearing; (vii) a list of all other matters in which the objecting Settlement Class Member and/or his/her attorney has lodged an objection to a class action settlement; and (viii) the signature of the Settlement Class Member or the Settlement Class Member’s attorney.

Any Settlement Class Member who does not file a timely and adequate objection in accordance with above paragraph waives the right to object or to be heard at the Final Approval Hearing and shall be forever barred from making any objection to the Settlement and shall be bound by the terms of the Agreement and by all proceedings, orders, and judgments in the Action.

Objections must be filed with the Court no later than December 5, 2024.

Clerk of the Court
New York County Courthouse
60 Centre Street, Room 161
New York, NY 10007

Back To Top

18. WHAT IS THE DIFFERENCE BETWEEN OBJECTING AND EXCLUDING?

Objecting is telling the Court that you do not like something about the Settlement. You can object to the Settlement only if you do not exclude yourself from the Settlement. Excluding yourself from the Settlement is opting out and stating to the Court that you do not want to be part of the Settlement. If you opt out of the Settlement, you cannot object to it because the Settlement no longer affects you.

Back To Top

THE COURT’S FINAL APPROVAL HEARING

19. WHEN IS THE COURT’S FINAL APPROVAL HEARING?

The Court is scheduled to hold a final approval hearing on January 8, 2025, at 60 Centre St., New York, New York, 10007, Courtroom 442, to decide whether to approve the Settlement, how much attorneys’ fees and costs to award to Settlement Class Counsel for representing the Settlement Class, and whether to award a service award payment to each Class Representative who brought this Action on behalf of the Settlement Class. If you are a Settlement Class Member, you or your attorney may ask permission to speak at the hearing at your own cost. The date and time of this hearing may change without further notice. Please check GoodwillNYNJSettlement.com for updates.

Back To Top

20. DO I HAVE TO COME TO THE FINAL APPROVAL HEARING?

No. Class Counsel will answer any questions the Court may have. You may attend at your own expense if you wish. If you file an objection, you do not have to come to the Final Approval Hearing to talk about it. If you file your written objection on time and in accordance with the requirements above, the Court will consider it. You may also pay your own lawyer to attend, but such attendance is not necessary for the Court to consider an objection that was filed on time and meets the requirements above.

Back To Top

IF I DO NOTHING

21. WHAT HAPPENS IF I DO NOTHING AT ALL?

If you are a Settlement Class Member and you do nothing, you will give up the rights explained in Question 9, including your right to start a lawsuit, continue a lawsuit, or be part of any other lawsuit against the Defendant and the Released Parties, as defined in the Settlement Agreement, about the legal issues resolved by this Settlement. In addition, you will not receive a payment from this Settlement.

Back To Top

GETTING MORE INFORMATION

22. HOW DO I GET MORE INFORMATION?

This website and the Notice summarize the proposed Settlement. Complete details are provided in the Settlement Agreement. The Settlement Agreement and other related documents are available on the Important Documents page.

If you have additional questions, you may contact the Settlement Administrator at:

Goodwill Industries of NY and NJ Security Incident
Settlement Administrator
PO Box 25226
Santa Ana, CA 92799
Email: info@GoodwillNYNJSettlement.com
Toll-Free: (833) 285-3373

Publicly filed documents can also be obtained by reviewing the Court’s online docket.

PLEASE DO NOT CONTACT THE COURT OR GOODWILL INDUSTRIES OF NY AND NJ

Back To Top